Delivery & Charges
Once we receive your order we will contact you, normally by Whatsapp, to confirm your delivery address and advise delivery date / time. If you have a specific delivery request, for example before or after a specific time, please let the team know as soon possible so they can schedule your delivery when convenient for you.
Please ensure you enter a valid mobile number when ordering so we are able to contact you
Deliveries within Riyadh:
Orders over SAR135 - Standard Delivery Service* - FREE
Orders below SAR 135 - Standard Delivery Service* - SAR 25
Priority Delivery Service - if you require an urgent delivery, or delivery outside of our Standard Delivery Service* - SAR50 (available in Riyadh only, subject to availability)
Rest of KSA:
Courier Service - Current rates will be listed once delivery method selected in checkout, delivery normally within 2-3 days from dispatch
Collection from Khalid bin Waleed store, Ghirnatah, Riyadh - FREE - we are open Saturday to Thursday 10am to 11pm, Friday 4-11pm
Any orders not paid or collected within seven (7) working days of order will be cancelled. If the order includes promotional/expiring stock it will be cancelled if not paid or collected within four (4) working days of order.
*Standard Delivery Service - within 2 working days, between 11am to 5pm. We try to deliver all orders as quickly as possible, and can normally schedule for next working day.
All deliveries will be notified in advance to the contact details provided in your order, if we are unable to deliver we will reschedule for next available date, further delivery attempts may incur an additional SAR25 fee. Please notify us at the earliest if you have specific delivery requirements or are unable to receive your order at the time advised.
We deliver Saturdays to Thursdays only.